Student Support Services

Accessibility Services and Accommodations

The Office of Student Services provides support to students with disabilities requiring accommodations.  Prospective students are encouraged to request a consultation with the designated Accessibility Services Officer prior to admission. All students are encouraged to request accommodations as far in advance of when the accommodation will be required as possible to allow the University to process the request and provide approved accommodations. The Student Services Office (SSO) requires at least one week to review requests for accommodations and accompanying documentation to determine eligibility of services. Program requirements cannot be modified to accommodate a disability.

The following applies to accommodation requests:

• Disabilities must meet the definition of a disability as defined under Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act as amended (ADA). Students are required to submit a recent evaluation from an appropriate and qualified professional that identifies the disability, describes the challenges the disability presents as it relates to the program of study, and a specific recommended accommodation(s).
• Documentation must contain the name, title, and professional credentials of the evaluator. Evaluation reports should be on letterhead, be typed, dated, and signed, and should include information about what tests and/or records were used to make the determinations. This information is kept confidential unless the student specifically authorizes disclosure.
• A confidential meeting with the student and a designated Accessibility Services Officer is arranged for a collaborative meeting regarding accommodations.
• If an accommodation(s) is granted, the Letter of Accommodation is signed by the student and the Disability Officer. 
• Disability accommodations are granted for a single term, a single academic year, or for the duration of the student’s program of study. It is the student’s responsibility to submit a request for an accommodation to be renewed or extended.
• The student is responsible for providing the Letter of Accommodation to their instructors prior to the start of each course or soon thereafter for which an accommodation applies. If the disability requires accommodations that cannot be managed by an instructor or if the instructor needs assistance or has questions, Accessibility Services will provide guidance to the student and instructor to ensure accommodations are in place.

Tutoring Services

Tutoring is provided free of charge for all students. Tutoring availability differs by program but generally includes one or more of the following: individualized faculty tutoring, group faculty tutoring, individual peer tutoring, and group peer tutoring. Students are encouraged to utilize tutoring for examination preparation, study strategies (i.e., effective note taking), course review, critical reading strategies, and more. The availability and schedules of tutors varies by both tutor and program.

Student Health Services

Healthcare for students is available on campus through SCU Health at the University Health Center and Human Performance Optimization Center. Available services include acupuncture/traditional Chinese medicine, Ayurveda, chiropractic (general, sports, spine, and pediatric), diagnostic imaging (x-ray and ultrasound), fitness training/strength and conditioning, and urgent care services. Students must present their student identification card to office staff to access their student health services.

In addition to the University Health Center, certificate- and degree-seeking students have access to the All One Health Student Assistance Program. All One Health provides students with free and confidential mental health services and medical advocacy via 24/7 telephone support, the All One Health app, and 24/7 chat. Call 1-800-756-3124 or download the app at www.MyLifeExpert.com using the Student Company Code: SCUHS.

Faculty cannot provide advice, assessment, treatment, or other elements that would be considered part of a Provider-Patient relationship outside of a clinical setting established for that purpose, and to individuals properly and deliberately entering a Provider-Patient relationship in that setting. Students should not seek personal treatment or health advice from faculty in educational settings.

Personal Support Services

The All One Health Student Assistance Program can be used for mental health services, life coaching, work/life resources and referrals, medical advocacy, and legal and financial resources and referrals. Services are available via 24/7 telephone support, the All One Health app, and 24/7 chat. Call 1-800-756-3124 or download the app at www.MyLifeExpert.com using the Student Company Code: SCUHS.

In addition to All One Health, the Office of Student Support provides certificate- and degree-seeking students with support services, including tutoring, student success workshops, leadership development opportunities, and enriching student life experiences to help them achieve their personal and academic goals.

Seabury Learning Resource Center (LRC)

To serve both our students and faculty (remote or on-ground) the LRC offers a complete array of print and A/V resources, electronic databases, e-books, and e-journals. The LRC tools include approximately 14,000+ print and journal titles, 200 anatomical models/study tools, 20+ electronic research databases, 10,000+ e-journals, and 165,000+ e-books. The LRC resources are continuously reviewed and updated.

Facilities

• Main Reading Room: Reserve Textbook, A/V, and anatomical model collections; print journals
• General Collection Room: Print book and journal collections; quiet study space
• Computer Lab: 6 workstations and a printer/copier
• ASB Chambers: meeting room and classroom
• Group and Individual Study Rooms: eight study rooms with seating from 2-6 individuals
• Rare Book Room: Unique and rare books dating back to the early 1800s

Services to Alumni and Faculty

Services to alumni and faculty include searches, tailored bibliography services, and document retrieval.

Memberships and Consortiums

The LRC is a member of both the National Library of Medicine Network and OCLC WorldShare. These two services facilitate the reciprocal access and exchange of library collections internationally. The LRC is a member of the following:

• Medical Library Association and Medical Library Group of Southern California & Arizona
• American Library Association
• State of California Electronic Library Consortium
• Inland Empire Academic Library Consortium
• Chiropractic Library Consortium

The LRC also has reciprocal use agreements with academic libraries in the area for student access, resource use, and borrowing privileges. 

Databases and Electronic Textbooks

Electronic databases and electronic textbooks are accessible through mySCU, the University intranet. Licensed databases include:

• EbscoHost DISCOVERY Service
• MEDLINE Full Text
• Academic Search Complete
• Alt Health Watch
• AMED
• Business Source Complete
• CINAHL
• Cochrane Databases
• DynaMed Plus (clinical point of care)
• ERIC
• SPORTDiscus with Full Text
• Ebsco e-books
• Bates Visual Guide to Physical Examination (video database)
• Credo Ebooks
• ICL/Index to Chiropractic Literature
• LOCUSMap
• Micromedex (Point of Care)
• Natural Medicines Comprehensive
• Netter Images Presenter
• OCLC WorldCat
• OVID
• ProQuest Academic Library (e-books)
• R2 Digital Library (e-books)
• ScienceDirect
• WanFang (English and Chinese)

E-textbook platforms provide access to approximately 70% of the required SCU graduate program texts.  The e-textbook platforms are:

• Access Medicine
• Ebsco DISCOVERY e-book access
• Credo E-books
• McGraw-Hill Case Files Collection
• LWW Health Library
• ProQuest Ebook Central
• R2 Digital Library

Students in Accelerated Sciences courses access e-textbooks through Canvas, SCU’s Learning Management System

International Student Services

The Office of Student Services acts as a source of information and assistance for F-1 Visa students. Services include issuance of required immigration documents, student tracking and reporting as required by SEVP and the Department of State, familiarizing international students with visa regulations regarding their F-1 Visa, and assistance with questions regarding social and academic concerns.

Veteran Services

The Student Support Office (SSO) is available to assist veteran and military students with referrals to various services and programs on and off campus. The University values the unique experiences that Veterans bring to our campus community. We are committed to providing all veterans and veteran dependents access to services such as:

• Peer mentoring
• Academic support such as individual and group study sessions, tutoring, advising, and study skill workshops
• Access to veteran benefits counseling, housing, and employment
• Access to referrals such as accessibility services, All One Health, and other community partners
•  Campus partnership to coordinate events and programs aimed at increasing Veteran awareness among students, staff, and faculty

Transcript Services

The University uses Parchment Transcript Services to expedite the processing of official paper and electronic transcripts. Parchment charges a fee directly to the student. A link is available on the University website and through mySCU, the University’s intranet.

Certain transcript orders may require special handling by the Office of the Registrar. This includes the following:

• transcripts for students who attended the University prior to 1990
• students who attended SAMRA University of Oriental Medicine
• former Chiropractic students requiring a transcript and accompanying licensing documents be sent to the State of California Board of Chiropractic Examiners
• Massage Therapy students sending transcripts to California Massage Therapy Council (CAMTC)
• students who took continuing education courses
• students sending transcripts to centralized application services requiring a transcript matching form

For those students whose transcripts require special handling, please contact the Office of the Registrar. A fee will be charged. 

Enrollment Verification

The University has authorized Parchment to act as its agent for processing orders of electronic verifications in PDF format. Parchment collects all required fees and forwards the request to the Office of the Registrar, where the verification is produced and released. Parchment uses the highest standards for security and the service is compliant with the Family Educational Rights and Privacy Act (FERPA). Notifications will be sent to your email directly from Parchment indicating the progress of your request for an electronic verification. For currently enrolled students, enrollment verifications will not be processed until the census date for the term has passed, typically day 7 or day 14. 

Technology Support Services

The University delivers 24/7 technology support services to students via its partner Synoptek. Students have access to resources and services both on-site and remotely, including the Canvas learning management system, the student intranet (mySCU), educational and instructional technology tools, and more. 

Students are required to comply with University policy to be granted and retain access to SCU technology solutions. Students access support for these resources including:

• Toll-Free Synoptek Support available 24/7: (877) 796-2350
• Email: customersupport@synoptek.com 
• On-Campus Support 7 days a week during regular business hours: Building C, IT Window

At times, students will be referred to software-specific vendors or to on-campus software-specific experts to address questions or resolve issues. 

Parking Services

Parking permits are available to download via mySCU, the University’s intranet. Permits are available at no cost and must be printed and placed inside the vehicle. Vehicles parked in campus parking lots must display the parking permit. Further, given the University’s unique location amidst a residential neighborhood, University policy mandates that all campus community members park on campus.

Student ID

Students may obtain a University-issued photo ID from the Learning Resource Center during regular business hours. The ID must be worn while students are participating in clinical clerkship and is required for admittance to certain classrooms and testing facilities. The ID includes a scanner function that allows the student to print documents from University computer labs and to check out Learning Resource Center materials. It can also be used for discounts offered by participating non-University retailers.  

Students pay a fee for lost cards. Students do not pay a fee if a new card is required to process a name change or to replace a broken card.